I'm also hoping that we can deliver on what I think is the most important thing, customer service. We're just back from a trip to Wales. It goes without saying that we had exemplary care from GlamourPuss and the Prof. but that's different because they're family, what of the other places we ate and stayed?
|She controls the weather you know|
|Watermelon daiquiri, delicious but deadly|
|The Prof does food too|
|GlamourPuss grew this. The rose|
Well as ever our stopover at The Bear's Paw http://thebearspaw.co.uk was a positive experience, it's very comfortable, the food is good not ground breaking, it's conveniently placed on our journey, but those are not our reasons for staying. Because of the reliability, yes, but above all the friendliness. We are all - me, MrS and DogStarke thoroughly welcomed. Now it might be that they have a magnificent guest welcome training program and everyone has been taught how to behave? But it seems genuine; and there doesn't seem to be a high turnover of staff which suggests it's a happy place. If the smile is fake, it's fooled me.
On our way home we stayed at The Castle in Conwy http://www.castlewales.co.uk. It's an old hotel which is being brought back to life by its owners. Its rooms are more individual, with large pieces of antique furniture and original windows. There's no lift because it's listed but we were offered help with our bags so don't let that put you off. We had a lovely dinner and were delighted to be able to have your breakfast in the courtyard area, which meant DogS could stay with us. But once again it was the friendly helpful attitudes of the staff which sticks in my mind, not least during that al fresco breakfast
|and a bit later on|
The food was tasty as always and could be managed with minimal cutlery (fingers for me, fork for the more fastidious MrS). I know, we could have asked for another set but the staff were not that attentive and we were hungry...
It's a well reviewed place, if you go there you'll get a good meal, and maybe good service. But it left us with a sour taste.
So here I am, waiting and hoping. That we can deliver a good taste.
PS they've arrived!!!!!!!!!!!!!!!